LottoWiz Support Knowledge Base


While it is rare to experience a technical issue with LottoWiz sometimes they do happen.  Chances are the answer to your issue is here but if not please email info@lottowiz.com.au
 


I have a Windows Vista or Windows 7 computer and get an error like "3044 C:\Program Files\LottoWiz\LWizData.mdb is not a valid path..."

    Some versions of Windows Vista/7 have two Program Files folders, you just need to move LottoWiz to the other one.

  1. Close LottoWiz if you have it open.

  2. Move the LottoWiz folder from C:\Program Files (X86) to C:\Program Files.


LottoWiz is asking for a password.

    You don't need a password to use LottoWiz.  Always start LottoWiz by using the shortcut on your Programs menu
    (eg Start - Programs - LottoWiz).


I'm being asked for a password when I try to download the update file from the LottoWiz website.

   
When you click the Update LottoWiz link on our website Windows will display this box.  Make sure you click the Save button.


    Of course the easiest way to update LottoWiz is to use the automatic update feature.  Go to the Tools menu and
    choose Update LottoWiz.


I'm being asked for a password when I run the LWizData.mdb file.

    You don't need to double click, run or open this file.  Always start LottoWiz by using the shortcut on your Programs menu
    (eg Start - Programs - LottoWiz).